Usability

  • White Stuff website review

    White Stuff is probably one of the best kept secrets on the high street, having gone from a small skiwear retailer to a very profitable upmarket outfitter. They have dozens of shops across the country, but don’t advertise and avoid opening stores in any shopping centres. Their quirky marketing – they used mannequins with squirrel [...]

  • Measuring the User Experience by Tom Tullis and Bill Albert

    At first, usability testing seems fairly straightforward; watch someone using your system and infer something helpful from it. However, once you start to look into the details of doing a proper test, all sorts of questions begin to appear. What type of data are you going to collect? Are you going to have a post-test [...]

  • A comparison of concert tracking websites

    I love music, but I’ve hardly seen any bands live. Why? Because I never have any idea when artists are playing. Concert information has traditionally been very fragmented, with no central, dedicated service providing a single overview of what’s going on. Few artist websites provide an RSS feed and Last.fm‘s events section does a poor [...]

  • Avoiding ambiguous time lines

    Time always goes from left to right. Time flows from left to right, at least in the Western world. It progresses in graphs from the axis on the left to the empty space on the right. You click on the right facing button to go to the next month in a calendar and on the [...]

  • Why We Buy: The Science of Shopping by Paco Underhill

    These days, I hardly do any of my shopping in real, brick and mortar shops. All of my books, music, films and software come from either Amazon or iTunes. Our groceries and household goods are ordered online from Sainsbury’s and I get Time magazine delivered. If there’s a choice between ordering online and buying from [...]

  • Filling in the blanks on iTunes

    These days, I get most of my music from the iTunes Store. It’s quick, convenient, reasonably priced and you can listen to music before you buy it. Although I usually shop around for goods, when it comes to music, iTunes is the only place I go. However, when I can’t find what I’m looking for, [...]